Job Details

We are looking to add a new member to the Twin Falls Subaru family!

Are you a customer-focused, motivated individual who loves delivering great service? Do you seek a position where your paycheck is a direct reflection of your efforts? If so, we'd love to have you on our team!

As the Magic Valley's #1 Volume Automotive Retailer, we are committed to changing how people experience car buying. At our dealership in Twin Falls, Idaho, we live by seven core promises, ranging from offering one low price (plain and simple, always) to ensuring that our customers can't buy the wrong vehicle. We believe in creating a relaxed shopping experience, providing real cash value for trades, offering dependable service, and delivering the right vehicles at the right time.

About the Role:

We are on the lookout for enthusiastic, Service Appointment Coordinators to be the driving force behind business development at our dealership. Your primary goal is to answer phones, manage internet opportunities, and, most importantly, bring customers to our dealership. With an hourly pay, plus production bonuses based on appointments set and recommended services, your earnings are directly tied to your efforts and success!

What We Offer:

• Positive, supportive work environment
• Opportunities for internal promotion
• Medical and Dental benefits
• 401k
• Paid Training
• Employee discounts on products and services

Daily Responsibilities Include:

• Handling all incoming phone calls and internet inquiries professionally
• Scheduling and making arrangements for guests servicing at our dealership
• Building rapport seamlessly with guests
• Converting hesitant inquiries into Subaru brand advocates
• Following up to ensure customer satisfaction
• Being a master on the phone, with persistence, even in tough situations

Desired Traits and Skills:

• Excellent phone, written, and organizational skills
• Confidence in written communication using proper grammar
• Basic computer skills
• Strong, goal-oriented work ethic
• Bilingual (Spanish) is a plus!

Qualifications:

• Prior experience in customer service
• Positive, high energy and self-motivation
• Must possess a valid driver's license and have a satisfactory driving record
• Willing to submit to a pre-employment background check and drug test

Why Twin Falls Subaru?

At Twin Falls Subaru, we believe in promoting from within and only hiring externally when necessary. If you align with our values and have the drive to grow with us, apply online now! Selected candidates will be called or texted for an interview.

We are an equal opportunity employer committed to a safe, drug-free work environment. All applicants will be considered without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

If you are ready to be so effective you are able to be helpful to others, apply today and start your journey with Twin Falls Subaru!