Job Details

Overview

Join to apply for the Manager, Software Engineering - Remote role at CSAA Insurance Group, a AAA Insurer.

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees fulfill our core beliefs and purpose to help members prevent, prepare for and recover from life's uncertainties. We hire good people for a brighter tomorrow and are actively hiring for a Manager, Software Engineering.

Your Role

The Manager, Software Engineering is responsible for leading our Digital Payment Transformation initiatives. This position leads multiple Agile teams responsible for migrating legacy payment applications to modern cloud-native systems using the AWS Serverless stack. The role focuses on design and management of APIs and integrations to deliver secure, scalable, and customer-centric payment solutions. As an engineering manager, you will work closely with product, design, and architecture teams.

Responsibilities

• Team Leadership: Lead, mentor, and manage multiple Agile teams of engineers working on AWS Serverless technologies, fostering collaboration, innovation, and continuous improvement.
• Digital Payment Transformation: Oversee technical delivery of digital payment solutions, including migration of legacy payment platforms to modern, scalable AWS-based applications.
• Cloud Architecture and Integrations: Provide technical direction for cloud-native architectures using AWS services (Lambda, DynamoDB, API Gateway, etc.) and oversee integration of internal and third-party systems for secure payment processing.
• Project Management: Define project scope, timelines, and deliverables with cross-functional teams to ensure timely delivery of high-quality software aligned with business goals.
• API Management: Design, develop, and manage RESTful APIs and microservices powering digital payment solutions with secure, scalable communication between systems.
• Technical Leadership: Guide the team in best practices for coding, cloud infrastructure, API design, integrations, and DevOps; perform code reviews and uphold high-quality standards.
• Stakeholder Communication: Act as the point of contact for leadership and stakeholders, communicating technical challenges, progress, and risks related to digital payment transformation.
• Legacy Application Modernization: Develop and implement a roadmap for migrating legacy systems to modern cloud-based architecture with minimal disruption.
• Innovation and Continuous Improvement: Stay current with technology trends in cloud services and payment solutions to improve business outcomes.

Qualifications

• Bachelor's Degree in Computer Science or related field, or comparable experience
• 5+ years of software development experience
• Strong project management, analytical and problem-solving skills
• Proven ability to lead implementation of best-practice controls and processes
• Highly organized and results-oriented; capable of providing technical leadership
• Ability to communicate sophisticated ideas to technical and non-technical audiences
• Strong interpersonal skills with ability to partner with business counterparts
• Effective decision-making under pressure
• Understanding of both traditional and Agile (Scrum/Kanban) methodologies
• Experience leading offshore, nearshore, vendor, and local teams
• Experience in hybrid environments (On-Premise, Cloud, SaaS)
• Active stakeholder management and clear communication of issues and risks
• Experience with APIs and integrations for complex systems

What would make us excited about you?

• Creates a collaborative, inclusive and psychologically safe environment
• Shapes company culture through actions like mentoring and cross-functional collaboration
• Supports our cultural norms and builds strong relationships within teams
• Translates enterprise strategy to connect team work to the bigger picture

Company and Diversity Statement

CSAA Insurance Group is an equal opportunity employer. We are committed to inclusion and diversity and welcome applicants of all backgrounds.

Note: This role is remote with locations in the United States, with exceptions for Hawaii and Alaska. Must have authorization to work indefinitely in the US.