Job Details

Principal Workfront Consultant (Adobe Practice)

The Principal Workfront Consultant (Adobe Practice) will serve as the primary advocate for client success, ensuring maximum value realization from a client's Adobe Workfront investment. This role is the technical lead for Adobe Workfront engagements. You will combine deep technical expertise in project management solutions with exceptional relationship management skills to drive client satisfaction and loyalty. This role requires a strategic mindset to understand complex business needs, while providing hands-on guidance for optimizing Workfront and implementing best practices.

Adobe Workfront Solution Expertise

Develop and execute comprehensive success plans that align Workfront capabilities with client business objectives

Recommend Workfront Fusion scenarios, modules, and routes to optimize automated workflows and business processes

Recommend system integrations using connectors and APIs to ensure seamless data flow between Workfront and other enterprise systems

Provide expert guidance on Workfront architecture, scalability, performance optimization, and security best practices

Stay current with latest Adobe Workfront releases, features, and industry best practices to drive continuous improvement

Value Analysis/Solutions/Outcomes

Able to take client business objectives and turn them into comprehensive Value Realization programs (e.g., success metrics, measurement frameworks, and timeline milestones)

Evaluate information gathered from multiple client sources, reconcile conflicting priorities, decompose high-level business goals into actionable value drivers, and abstract tactical activities into strategic value narratives

Proactively identify and communicate value realization opportunities and risks to the client

Own and monitor client success metrics and key performance indicators to ensure all deliverables demonstrate measurable business value

Strategic Value Thinker

Serve as a Value Realization thought leader for assigned client engagements by implementing success frameworks and measurement capabilities that align with the overall business strategy

Understand the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines

Problem Solver & Success Advocate

Proven experience using structured, disciplined approaches to solving client adoption challenges, value measurement problems, and success barriers

Ability to head off potential client satisfaction issues before they materialize and have strong client advocacy skills

Documentation & Reporting

Strong skills to produce necessary Value Realization documentation, including success plans, value measurement frameworks, ROI reports, adoption metrics, and executive dashboards

Support the consulting team in developing value realization briefs, success statements of work, and measurement templates and tools

What You Will Have

Bachelor's degree or relevant experience

8+ years of consulting experience in management consulting or systems integration consulting in client-facing roles

5+ years of hands-on experience with Adobe Workfront, including system configuration and implementation

Experience with Value Realization methodologies, ROI measurement, or business outcome tracking

Conducting client workshops and stakeholder sessions to define success criteria and value metrics

Basic understanding of business case development and value measurement frameworks

Adobe Workfront certification (Professional or Expert level)

Deep knowledge of Adobe Workfront architecture, features, and functionalities

Experience with Workfront Fusion scenarios, modules, routes, connectors, and API integrations

Understanding of project management methodologies (Agile, Waterfall, hybrid approaches)

Proficiency in database management and basic scripting languages

Experience with system integrations and data mapping processes

Client relationship management and stakeholder engagement experience

Success plan development and execution

Understanding of consulting delivery methodologies and client engagement processes

Strong analytical skills with the ability to translate data into actionable insights

What Will Set You Apart

MBA Desired

Understanding of change management principles and adoption methodologies

Experience in client budget management and commercial discussions