Job Details

To be flexible in your job function and perform any other reasonable duties and responsibilities which may be assigned to you, including redeployment to other department/areas if required, in order to meet business demands and guest service needs.

Assists authorized user in relation to operation of the hotel's I.S system hardware, various modules and supporting personal computers.

Coordinates timely repair and returns to service providers any faulty systems or items of equipment.

Assists to establish and implement procedures to ensure backup data in any I.S System.

Coordinates the timely handling of any software fault reports or enhancement requests.

Assists to set up emergency procedures to continue the operation of the hotel in the event of system failure.

Provides technical assistance to internal and external audit employee.

Assists the IS manager to work Operational Departments to set up and maintain clean relevant database for management purpose.

Assist the IS manager to Conduct audit of hotel compliance as required for IT related.

Assist the IS Manager to Conduct Annual Training of PCI Compliance and GDPR to all hotel associates.

Qualifications:

• Indonesian Nationality with education background in Bachelor's Degree in Computer Studies, Information System/Engineering/Management, or equivalent
• Has minimum 1 (one) year experience in a similar position in 5 (five) stars International Hotel Chain
• Previous experience in Luxury Hotel or international experience are advantages
• Strong knowledge in Microsoft products (Windows 11, Windows Server, Microsoft Office)
• Understand about wired and wireless network
• Experience in Opera PMS/Shiji Infrasys/Oracle Symphony is a plus.
• Responsible, positive attitude, and able to work with tight deadlines
• Good command of writing and speaking in English
• Good communication and interpersonal skills, with a strong service-oriented mindset