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INTAKE & ASSESSMENT CLERK (Employment & Training) - Twin Falls

  2025-10-15     Community Counsil of Idaho     Twin Falls,ID  
Description:

Regular Full Time Status: Non-Exempt / Hourly Supervisor: E&T Manager or Regional Manager

Between 30 to 32 hours per week: Medical, Dental, Vision, 401K, Vacation, Paid Holidays

Essential Duties and Responsibilities include the following. Other duties may be assigned.

* Review client applications for emergency services to determine eligibility.

* Establish and maintain new client files.

* Refer eligible clients to appropriate CC Idaho programs or departments.

* Refer non-eligible clients to appropriate community agencies and perform follow-up inquiries on referrals.

* Ability to input/process data and maintain records, files, reports, databases, and schedules.

* Prepare, maintain, and update client ledger of expenses, including weekly report.

* Process bills, payment requests, and related financial docs

* Maintain expense ledger to ensure budget compliance.

* Prepare, receive, and route incoming/outgoing correspondence, mail, and letters.

* Provide receptionist support.

* Order supplies and materials

* Perform receptionist duties for other departments in the absence of the assigned receptionist.

* Translate for non-English speaking clients.

* Translate records, reports, letters, and related documents.

* Knowledge of English grammar, spelling, punctuation, and composition

* Knowledge of basic bookkeeping practices and procedures

* Manage multiple priorities, meet tight deadlines, and pay close attention to detail.

* Maintain standards of confidentiality of CC Idaho clients and records

* Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices.

Qualifications/Benifits

Qualifications

Required

* High School Diploma or GED

* Ability to read, speak, and write in both English/Spanish in a business setting.

* Ability to operate standard office equipment and be proficient in Microsoft Office applications.

* Current driver's license and proof of auto insurance

* Must pass a background check.

Preferred

* Three to six months clerical experience

Required Physical Demands

* Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms.

* Must be able to lift and/or move up to 25 pounds.

Work Environment

May be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is usually moderate.

BENEFITS:

"CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

For detail Benefit plan please visit:

Health Benefits

* Medical benefits

* Dental benefits

* Vision benefits

Financial Well-Being

* Basic Life Insurance with Accidental death & dismemberment

* Supplemental Voluntary Life

* Long- and Short-Term Disability

* Flexible Spending Accounts (Medical & Dependent Care)

* 401K

* Voluntary Benefit Options

* Accident Insurance

* Critical Illness

* Legal Ease

* Norton Life Lock

Work/Life Balance (Regular Full Time)

* Generous Paid Time Off Policy (PTO)

* First year of service - 20 days

* After five years of service - 25 days

* After ten years of service - 30 days

* After twenty years of service - 35 days

* After thirty years of service - 40 days

* Twelve Paid Holidays

* Employee Assistance Program (EAP)

* 10 free sessions per each topic/situation

* Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Educational leave

Up to 5 hours per week to utilize towards education, upon approval and eligibility


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