Job Details

Job Description - Clinical Supervisor

Journeys DDA

Journeys DDA serves IDD children in the Twin Falls Area. We are hiring a Clinical Supervisor to oversee the program.

The Clinical Supervisor at Journeys DDA is responsible for overseeing and ensuring the quality of services provided by staff members. This role requires regular monitoring of program operations, direct supervision of staff, and compliance with state regulations. The position involves active collaboration with various stakeholders, including clients, parents, state agents, and advocates, to guarantee satisfaction. Additionally, the Clinical Supervisor will represent Journeys DDA in professional discussions and manage financial aspects of the department, all while upholding the organization's core philosophies.

Responsibilities include:

1. Supervision: Oversee and provide ongoing supervision for all staff members, ensuring up-to-date personnel files, accurate documentation, and necessary support.

1. Quality Assurance:
   • Plan, coordinate, and participate in ensuring the highest quality of services rendered across all program groups.
   • Conduct thorough and regular reviews to ensure the quality and completeness of all program-related operations, including observation, file evaluations, and pre-implementation paperwork checks.
   • Review data and all relevant documentation, recommending and implementing any necessary adjustments to the services provided.

1. Reporting & Feedback:
   • Write clear objectives and assessments.
   • Regularly consult with stakeholders such as consumers, parents, advocates, and employees to ensure satisfaction with the services provided by Journeys DDA.
   • Continuously provide feedback to the Administrator on any information or issues that might impact the quality of programs offered by Journeys DDA.

1. Regulatory Compliance:
   • Monitor all services to ensure they meet regulatory requirements as outlined in the state of Idaho code.
   • Stay updated and perform duties as designated in DDA regulations; further details can be found in the regulation documentation.

1. Employee Motivation & Training:
   • Motivate all team members by upholding and modeling the core philosophies of Journeys DDA.
   • Conduct weekly supervisions and carry out monthly observations of all staff members.

1. Financial Management:
   • Actively monitor and manage operational costs, reviewing billing details as necessary.
   • Ensure containment of costs and review operations cost when needed.

1. Representation & Resolution:
   • Represent Journeys DDA in discussions with state agencies, legislature groups, professional associations, etc.
   • Act as the secondary point of contact to offer resolutions for day-to-day issues, problems, or crises that families, advocates, or other agencies face when the primary channel of resolution is insufficient.

1. Documentation Management:
   • Maintain and manage both client and employee files as necessary.

1. Probation Period: All candidates will undergo a 90-day probationary period.

Please note that other duties might be assigned in line with the DDA regulations.

Qualification Requirements:

• Have a human service-related degree and 1 year/1040 hours of experience with children (ages 21 and under) who have developmental disabilities, behavioral, and/or functional needs.
• Prior supervisory or managerial experience, preferably in a clinical or healthcare setting.
• Proven track record of quality assurance and regulatory compliance in previous roles.
• Strong written and verbal communication abilities.
• Proficiency in preparing reports, objectives, and assessments.
• Skilled at collaborating with various stakeholders, from clients to state agencies.
• Aptitude for managing multiple tasks simultaneously.
• Detail-oriented with an emphasis on quality and accuracy.
• Upholds and embodies the core philosophies of Journeys DDA.
• Represents the organization professionally in all external interactions.
• Demonstrated commitment to ethical practices and adherence to organizational standards.
• Respect for patient confidentiality and understanding of relevant laws and practices.