Job Details

Job Description

Personal Lines Insurance Account Manager
Job Summary

Seeking a highly skilled and experienced Personal Lines Insurance Account Manager to join a team. This role is ideal for a professional with a strong background in insurance. The successful candidate will manage mid-market and VIP personal lines accounts, providing exceptional service to valued clients.
Responsibilities

• Manage a portfolio of mid-market and VIP personal lines accounts, including home, auto, renters, condo, recreational vehicles, secondary and high-value homes, boats/yachts, antique/exotic cars, and more.
• Provide exceptional customer service, ensuring client satisfaction and retention.
• Manage and service a book of business, handling a diverse range of account sizes.
• Utilize agency management software to manage accounts efficiently.
• Collaborate with carriers such as Andover, Chubb, Foremost, Hagerty, MAPFRE, Plymouth Rock, Safety, Quincy Mutual, and others.
• Stay updated on industry trends and maintain strong knowledge of insurance coverage and Massachusetts RMV regulations.

Qualifications/Requirements

• Active Property & Casualty (P&C) license is required.
• Strong knowledge of Massachusetts RMV processes and insurance coverage.
• Proficiency in using Applied EPIC or similar agency management software is preferred.
• Proven experience managing mid-market and VIP personal lines accounts.
• Excellent communication and interpersonal skills.
• Ability to work independently in a fully remote environment.
• Commitment to providing outstanding customer service and maintaining long-term client relationships.

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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