Job Details

The City is conducting open testing for the position of Emergency Communication Officer (911 Dispatcher). Please see below for position and salary information.

To be considered for this position, applicants must schedule and complete the required computer assessment once the application has been submitted. To schedule please call 208-###-####.

The City of Twin Falls is hiring Emergency Communication Officers to answer emergency and non-emergency calls, process requests, and provide lifesaving instructions as needed. This position involves working 10- or 12-hour shifts in a 24-hour environment, including nights, weekends, and holidays.

Starting Pay:

• Entry Level: $21.97/hour
• After training completion: $25.14/hour

Sign-On Bonus:

• $1,250 after hire
• $1,250 upon becoming an independent call taker
• $2,500 after one year of employment

Benefits:

• Medical & dental insurance
• Vacation & medical leave
• 12 paid holidays
• Paid long-term disability and life insurance
• Tuition reimbursement
• Family bonding leave
• Wellness program
• PERSI retirement plan

Qualifications:

• Be a U.S. citizen
• Be at least 18 years old at the time of application
• Possess a valid state-issued driver's license
• Have a high school diploma or equivalent
• Complete POST (Peace Officer Standards and Training) Certification within 18 months of hire
• Successfully complete three training phases (about 16 weeks total)
• Have strong communication skills, attention to detail, and the ability to stay calm under pressure
• Prior experience in emergency dispatch or communications is desirable but not required
• Visible tattoos must comply with the department's tattoo policy

Automatic Disqualifiers:

• Marijuana use in past year
• Controlled substance use in past five years
• Felony convictions as an adult
• DUI in past two years or more than one in five years
• More than five traffic violations in past three years

Application Process:

After an application is submitted, applicants must complete the Criticall computer assessment and may be invited for an interview. A thorough background check, psychological evaluation, polygraph, and drug/hearing test are required. POST Basic Certification must be completed within 18 months of hire.

For more information, call HR at 208-###-#### or email ...@tfid.org.

An Equal Opportunity Employer - Drug Free Workplace.

Qualified veterans who provide the required documentation will be given preference in accordance with Idaho state law.

To submit an application, click here!