Job Details

divh2Engagement Director (Remote - US/Canada)/h2pEngagement Director/ppPassion Driven. Purpose Guided. Our People Make the Difference./ppWhy Neocol?/ppNeocol helps the worlds most innovative subscription companies solve their most pressing initiatives to ignite subscription performance. As the largest pure-play Salesforce Summit Partner specifically dedicated to the subscription economy, Neocol has created repeatable playbooks and assets that empower transformation at the highest level./ppDay in the Life of an Engagement Director/ppEngagement Directors are senior members of the Customer Success team who offer expertise and guidance throughout our sales and delivery cycles. They work to ensure our clients realize real business value from Neocol solutions./ppDuties include working directly with our prospects and clients, analyzing and advising on business strategy and proposing optimal solutions throughout sales and delivery cycles./ppKey responsibilities include:/pulliBecome Trusted Advisor - build a long-term, profitable partnership with our clients to ensure key business objectives are met with quantifiable outcomes./liliProject Execution Oversight - Work with the Project Manager to guide and control solution delivery activities across clients and delivery teams./liliDesigning and leading workshops alongside Solution Architects and Business Analysts./liliAnalyzing project deliverables to ensure quality, alignment with program objectives, and overarching solution considerations/liliWorking across competencies to deliver on time, on budget programs/liliServe as escalation point, manage risk, and drive executive level steering committee conversations/liliAccount Management and Sales Support - Support existing and prospective clients to grow their business using Neocol capabilities and best practices./liliSupport transition during sales to delivery handoffs, enabling project teams for success/liliWork with Sales Directors and Solutions Consultants to define overall solution and resource plans to meet client needs/liliSupport development of commercial agreements such as SOWs and Change Orders./liliWork with Sales Directors and Client Partners to identify new business opportunities within assigned programs/li/ulpOur Core Values in Action/pullistrongCollaboration/strong : Across all key stakeholders (employees, partners, customers), it is essential that we work together, as a team, to drive value in every interaction and implementation./lilistrongCreativity/strong : We enjoy getting creative in the way we solution with our customers, work with our teammates, and drive value with our partners./lilistrongTrust/strong : It is important that Neocol operate in a fun, open, and ethical environment. Trust is key to our culture./lilistrongOwnership/strong : We are an environment focused on results and each individual has critical metrics that they are responsible for in order to help our customers and our organization./lilistrongPassion/strong : Care about what you do, why you do it, and the impact that it has our customers, employees, and partners./li/ulpRequired Qualifications/pulli10+ years of business consulting experience/lili5+ years of Salesforce consulting experience/liliAccount management and experience building client relationships/liliStrong communication skills with business stakeholders/liliBusiness process focused/liliConflict resolution/liliExecutive leadership understanding/li/ulpPreferred Qualifications/pulliBilling Badge and Advanced Billing Specialist Badge/liliSalesforce CPQ Certification/liliExperience with Salesforce Revenue Cloud/li/ulpA Foundation Built on a Solid Culture/pulliLadies+ League/liliDEI Committee/liliNeocol Cares/liliMentorship Opportunities:/liulliNeocol North Star Program/liliNeocol Navigate Program/li/ul/ulpCompensation is More than Salary/pulliFully remote workforce ensures that you have the tools you need to successfully perform your job and create a proper balance of work and personal life/liliEmployer match 401(k) plan/liliMedical, vision dental benefit offerings/liliAdoption Assistance Program/liliFlexible PTO/lili$140/month for phone and internet reimbursement/li/ulpPlease note:/ppNeocol is an equal opportunity employer. Neocol does not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, age, national origin, ancestry, disability, arrest or conviction record, marital status, military service or any other characteristic protected by applicable local, state or federal law and reasonably accommodates applicants and employees as required by applicable law./p/div