Job Details

Automated Health Systems is a premier healthcare focused customer service vendor expanding in the "Greater Tennessee" Region. Join at the front end for an exciting opportunity in a fast-paced contact center environment. This position provides service for application and phone-based assistance for TN Medicaid members.

Benefits:

• Fully remote
• Health/Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture (promotion within call center) and career growth opportunities

Additional Benefits include:

• Eligibility for up to a $400 sign-on bonus!
• Eligibility for employee referral incentives up to $400!

Responsibilities:

• Assisting individuals and families gain access to health care services.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Job Requirements:

• • Team player with excellent communication skills.
  • Customer-focused with a passion for helping people.
  • Strong PC proficiency with a willingness to learn new applications.
  • Ability to handle high call volume in a fast-paced environment.
  • Maintain confidentiality of personal health information.
  • Minimum of 2 years' experience in call center customer service position required.
  • Understanding of Missouri Medicaid Programs preferred.
  • Associate degree in related field preferred.

Bilingual skills (i.e., Spanish) strongly preferred.

Don't miss the chance to join this cutting edge, service-minded team dedicated to making the process to receive healthcare accessible and easy for all who contact us!

AHS is an Equal Opportunity Employer. Please visit our website for more information:

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w.automated-health.com/careers

"The Enlightened Choice in Health Service Management"