Job Details

Job Duck is hiring a virtual

Process Analyst

Job Duck is a virtual staffing company that matches candidates to work from home for a single U.S.-based business, in most cases a law firm.

Job Description:

Summary

If you love solving puzzles, spotting patterns, and making things work better, this role is for you. As a Process Analyst, you'll dive deep into how teams work, uncover what slows them down, and help design smarter, smoother workflows. Your insights will directly shape how the organization operates, making a real difference every day. This role is ideal for someone who enjoys collaborating across departments, thrives on clarity, and finds satisfaction in turning complexity into simplicity.

• Monthly Compensation: $1050 US

Responsibilities include, but are not limited to

• Use research and process mapping techniques to document and visualize business workflows
• Collaborate with subject matter experts to develop innovative workflow solutions
• Identify inefficiencies and blockers in interdepartmental processes and propose improvements
• Partner with the UX Research Specialist to suggest automation opportunities
• Continuously assess cross-functional needs and process performance
• Draft new policies and procedures based on Squad initiatives and change efforts
• Notify the Document Coordinator of priority updates to documentation
• Work closely with Business Intelligence Analysts and System Administrators to enhance workflows
• Follow up with users and SMEs post-implementation to ensure adoption and measure impact
• Conduct Value Assessments on core processes

Key Skills

• Strong documentation and diagramming abilities
• Clear, assertive communication
• Prioritization and execution in fast-paced environments
• Detail-oriented with strong analytical and conceptual thinking
• Persuasive and collaborative approach
• Curious and proactive mindset
• Ability to manage multiple projects simultaneously

Requirements

• Minimum 6 months of experience as a Process Analyst
• Proficiency in process mapping techniques and tools
• Familiarity with process improvement methodologies
• Advanced English communication skills (written and verbal)

Softwares

• Microsoft 365 (especially Visio and SharePoint)
• Bloom Growth
• Workday
• Grammarly

Timezone: EST

Work Shift:

8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

We believe that Every Great Person Deserves a Great Job. This position is home-based, allowing you to work from the comfort of your own home. So, take the first step and apply now!

Our application process involves multiple stages, and submitting your application is just the beginning. Every candidate needs to successfully pass each stage to become part of our team.

Please keep an eye on your email and WhatsApp for the next steps, as we'll assign someone to guide you through the application process. Be sure to check your spam folder as well.