Job Details

Requirements:

• Education: Bachelor's degree in Mechanical Engineering or related technical field.
• Experience:
  • 2-5 years of technical support experience in the connector/interconnect industry (design wins preferred).
  • Familiarity with interconnect systems, controllers, ESS/EV charging, or battery/module systems.
  • Basic knowledge of industry standards (e.g., UL, EIA, IEC, Telcordia) is a plus.
• Technical Skills:
  • Proficient in 3D modeling (Creo) and Product Data Management (Windchill).
  • Skilled in Microsoft Office (Excel, PowerPoint, etc.).

• Strong verbal/written communication (able to explain technical concepts to global teams).
• Excellent customer service and relationship-building.
• Organized with sharp presentation skills.

• Customer Solutions:
  • nalyze needs and propose power solutions (existing products, modifications, or new concepts).
  • Create models/presentations to showcase solutions.
• Technical Support:
  • Generate engineering documents ( drawings, specs, test results).
  • Collaborate with thermal/simulation teams and lab testing.
• Product & Market Expertise:
  • dvise customers on emerging trends and competitive differentiation.
  • Build trusted relationships with key clients' engineering teams.
  • Lead Voice of Customer (VOC) activities for new products.
• Travel: 30% required.