Job Details

Job Description

Remote
• Communicate with the customer(s), sales teams, peers,
engineering and support teams as appropriate
• Understand the customer environment, requirements, and
security roadmap to implement the appropriate security
solution
• Configure, implement, and maintain Security Operating
Platform
• Optimize and migrate policies and objects from the
existing environment to our Next-Gen Firewall
• Test and validate the migration environment
• Coordinate and execute cutover to production
• Provide guidance on code upgrades
• Facilitate the development of new application and threat
signatures
• Interact with our Technical Assistance Center (TAC) to
understand and diagnose support cases
• Some travel may be required, dependent on customer
request
• You work with the customer's security & network teams to
build confidence across the business units impacted by the
change to Palo Alto Networks
Your Experience
BS in Computer Science, MIS, business, or equivalent
education/training/experience
• Minimum of 5 years' experience with network/security
solutions and technologies
• Minimum of 3 years' experience leading security
solutions in large environments
• Detailed technical experience in the installation,
configuration, and operation of high-end firewall
appliances, ideally Palo Alto Networks® products
• You're experienced in internetworking, LAN, and WAN
technologies
• You have a good understanding of Internet protocols and
applications
• Possess the following industry certifications: CISSP,
CCNA, CNSE, JNCIE-SEC
• You effectively handle multiple projects and work calmly in
high pressure
• You're an excellent writer, with strong verbal
communication skills, with demonstrable ability to
communicate to senior leaders and technical peers

The Team
Our professional services team is critical to our success and
mission. As part of this team, you enable customer success by
providing support to clients post-sale. Our dedication to our
customers doesn't stop once they sign - it evolves.
As threats and technology evolve, we stay in step to accomplish our
mission. You'll be involved in implementing new products, transitioning
from old products to new, and will fix integrations and critical issues as
they are raised. But you won't wait for them to be raised, you'll seek
them out, too. We fix and identify technical problems, with a pointed
focus of providing the best customer support in the industry.