Job Details

A leading customer support provider is seeking a Customer Support and Self-Service Specialist to assist customers with inquiries and improve satisfaction. This 100% remote role requires strong communication skills and the ability to adapt to a fast-paced environment. Ideal candidates have a BA/BS degree and 2+ years in customer service, preferably in a call center. Responsibilities include analyzing customer needs, maintaining accurate records, and providing support to ensure a positive experience.

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