Job Details
Administrative Assistant I-Hybrid
2026-01-26 Dovenmuehle Mortgage all cities,AK
Description:
Physical Demands and Work Environment:
The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.
The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer, and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.
Administrative Assistant I
Full time; Non-Exempt; 37.5 hours/week; Overtime as required.
Location; Lake Zurich, IL, US
Department: Legal
Dovenmuehle Mortgage, Inc. ("Dovenmuehle") is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.
General Description:
To provide support to the Legal Department by performing departmental administration tasks and by assisting the General Counsel and Attorneys, including by reviewing correspondence, maintaining and organizing files, preparing documents in connection with assigned tasks and handling certain other projects as assigned.
Hybrid role in the Lake Zurich office 3 days/week
Essential Functions and Duties:
- Investigates complaints sent to Company by various regulatory authorities.
- Review and respond to Customer Service and Research inquiries and requests for assistance.
- Processes responses to subpoenas issued to the Company.
- Assists General Counsel and Attorneys in litigation, particularly in the assembly and review of factual material needed to assess the merits of the case.
- Assists in the preparation and delivery of applications, renewals, and periodic reports necessary to maintain the good corporate standing and/or servicing licenses of the Company and its affiliates.
- Perform such other responsibilities and duties as assigned by General Counsel or Attorneys.
- Successfully complete annual regulatory compliance training.
- Performs other related duties as assigned.
- 2-3 years in a Law office, corporate legal department, or mortgage servicing company experience preferred.
- Superior interpersonal, organizational, and analytical skills; proficiency in Microsoft Office Applications, including Work and Excel; excellent written and oral communication skills; ability/willingness to work overtime as needs dictate.
- Experience with MSP is strongly preferred
- Experience in a legal environment related to compliance, mortgage servicing, and/or vendor management; experience with foreclosure and bankruptcy attorneys and the foreclosure and bankruptcy processes; experience with LPS and Fidelity systems preferred.
- Clerical experience in mortgage servicing, banking, or legal environment
- College degree is preferred.
- Medical, Dental, Vision, Wellness, Flexible Spending Account, Employee Assistance Program and more.
- Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
- 401 (K) Plan with company match
- Paid Vacation, Sick, Personal and Holidays
Physical Demands and Work Environment:
The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.
The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.
The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machine, computer printer, and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.
In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.