Job Details

One of our large Life Sciences clients is seeking a patient data support specialist for a 6+ month rolling contract. This role will support the delivery of this company's services by reviewing daily consents and schedules, ensuring accurate accessions and smooth coordination of patient care. They will document all outreach & interactions, manage and escalate client issues as needed, and maintain strict compliance with HIPAA and confidentiality standards. The PDSS ensures data accuracy, updates patient records, manages consents when required, verifies documentation alignment, and monitors the CRM to resolve new cases promptly.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ...@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Required Skills & Experience
- HIPAA experience
- 3+ years' experience with Customer Service
- Strong experience with Microsoft Suite
- CRM experience
- HS Degree or higher

Nice to Have Skills & Experience
- Microsoft Dynamics experience

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.