Job Details

divh2Customer Service Team Member/h2pWe are seeking a professional and friendly Customer Service team member to serve as an ambassador for the shopping center. The ideal candidate will excel in communication with tenants and customers, both verbal and written. This role requires strong interpersonal skills, administrative skills, quick problem-solving abilities, and a commitment to excellent service./ph3Key Responsibilities:/h3ulliProvide accurate information and directions for all customers/liliAnswer phones, direct calls and transfer messages/liliDispatch mall personnel via 2-way radio and email./liliKnow and execute Gift Card sales program/liliRespond to emails from tenants, vendors, and customers/liliWatch cameras, know your surroundings, report/address issues with teammates/liliAssist management with administrative duties as needed/li/ulh3Qualifications:/h3ulliHigh school diploma or equivalent/liliPrior business telephone experience/liliMust have excellent verbal and written communication skills/liliComputer skills, specifically the ability to check/answer emails and data entry in Microsoft Excel/liliThe ability to follow company procedures and processes/liliMust be able to pass a drug screening./li/ulh3Work Schedule:/h3ulliPart-time positions available./liliMust be willing to work nights, weekends, and holidays. And cover weekday shifts for vacation./li/ulh3Compensation:/h3ulli$11 - $12/Hour, based on experience/li/ul/div