Job Details

Job DescriptionJob DescriptionFront of House ManagerPosition SummaryReporting directly to the Executive Chef, the Front of House (FOH) Manager is responsible for delivering exceptional member experiences across all dining venues at Blue Lakes Country Club. This role leads all front-of-house dining operations, bar service, banquets, and special events with a hands-on, service-driven approach. The FOH Manager partners closely with the Executive Chef, department heads, and club leadership to ensure seamless coordination between front- and back-of-house teams. This individual will foster a positive, professional, and hospitality-focused team culture aligned with the Club's mission, vision, and service standards.Key ResponsibilitiesMember Experience & Service Excellence· Engage with members and guests to ensure warm, personalized, high-quality hospitality is consistently delivered.· Maintain service standards across all dining outlets, ensuring consistency in speed, accuracy, and member satisfaction.· Address member concerns promptly and professionally, ensuring follow-through and service recovery where needed.Operational Leadership· Oversee all front-of-house dining operations, including daily service, bar operations, banquets, special club events, and seasonal outposts.· Partner closely with the Executive Chef to ensure smooth communication and coordination between front-of-house and back-of-house teams.· Lead regularly scheduled meetings, ensuring staff are prepared, informed, and aligned with service expectations.· Participate in budgeting, cost control, and labor management in coordination with club leadership.Team Management & Development· Recruit, hire, train, coach, and evaluate all front-of-house staff.· Implement ongoing development programs to improve staff skills, performance, and engagement.· Maintain a culture in line with Blue Lakes Core Values of being coachable, patient, accountable, professional, and driven.· Manage staffing schedules, seasonal staffing adjustments, and holiday/event coverage.Event & Banquet Execution· Plan, coordinate, and manage banquets, tournaments, and special events from setup to breakdown.· Collaborate with the Culinary Team and Events Team to ensure exceptional execution and member satisfaction.· Support event logistics including timelines, staffing, room layout, and service flow.Inventory, Compliance & Safety· Oversee beverage inventory, ordering, cost control, and vendor relationships.· Ensure responsible alcohol service practices and full compliance with state and local regulations.· Uphold sanitation, health, and safety standards in accordance with OSHA and club policies.Opening & Closing Responsibilities· Oversee daily opening procedures to ensure readiness of dining spaces, bars, and service areas.· Execute or delegate accurate closing procedures, including securing facilities, reconciling sales, and ensuring end-of-day standards.Required / Suggested Qualifications· Minimum 3-5 years of experience in hospitality management, preferably in private clubs, resorts, or upscale dining.· Proven success leading FOH teams and managing dining operations.· Strong knowledge of food and beverage service standards and best practices.· Experience with event or banquet service.· Ability to work evenings, weekends, holidays, and during peak club seasons.· Proficiency with point-of-sale (POS) systems and scheduling platforms.· Current alcohol service certification (e.g., TIPS, ServSafe Alcohol) or ability to obtain upon hire.· Champion technology initiatives and innovative dining concepts to enhance member experience and operational efficiencyPreferred Qualifications· Previous country club, hospitality, and/or event management experience.· Hospitality, Restaurant Management, or related degree or certification.· Demonstrated experience in staff development, conflict resolution, and coaching.· Background in cost control and inventory management.· Certification as ServeSafe Manager and TIPS required (or complete within first 60 days)Working Conditions· Must be able to stand and walk for extended periods in a fast-paced environment.· Requires bending, lifting up to 30 lbs, and navigating indoor/outdoor transitions during events.· Work hours vary based on club schedule, events, and seasonal demands.· Professional appearance and adherence to club dress code standards required.Compensation & BenefitsBlue Lakes Country Club offers a competitive compensation package commensurate with experience. This position is a tipped service position with opportunities for commissions based on sales. Benefits per club policies include:· Pacific Source Medical insurance and Delta Dental insurance (spouse and dependents may be added, rate based on age)· Life and short/long-term disability insurance.· Simple IRA with a 3% employer match.· Ten days paid vacation per year after 1 year of employment.· Five days sick leave each calendar year after 1 year of employment.· One free meal per shift when the restaurant is open.· Budgeted allowance for education and related association memberships.· Club privileges for you and your family along with merchandise discounts. Company DescriptionBlue Lakes Country Club is the premier member-owned private golf club in the Magic Valley. The property originally settled by the Perrine family in the late 1880's, now has club roots that date back more than 80 years. It is our honor to lead Blue Lakes Country Club forward while cherishing the history and traditions that built the club. Our mission is to provide for our membership an unmatched recreational and social experience. This is accomplished by striving for excellent service, facilities that match this impressive landscape, and a sense of community. A home away from home.Company DescriptionBlue Lakes Country Club is the premier member-owned private golf club in the Magic Valley. The property originally settled by the Perrine family in the late 1880's, now has club roots that date back more than 80 years. It is our honor to lead Blue Lakes Country Club forward while cherishing the history and traditions that built the club. Our mission is to provide for our membership an unmatched recreational and social experience. This is accomplished by striving for excellent service, facilities that match this impressive landscape, and a sense of community. A home away from home.