PetSmart, Inc. - - Responsibilities: Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.; Builds an open-door culture in the store by engaging and listening to associates; uses Voice of Associate tool to respond to feedback.; Creates and posts the schedule for the entire store and manages labor.; Facilitates associate development including reviews, recognition, training, onboarding, mentoring, and succession planning.; Leads the associate and pet parent experience, ensuring safety and handling escalated pet parent concerns.