Job Details

Technician Team Lead – Auto Park KIA Join our team as a Technician Team Lead responsible for supervising, coaching, and coordinating the automotive repair shop's technicians.Responsibilities Supervise, mentor and assist with the development of technicians in the workshop.Partner with regional TDA & Diagnostic Specialist to assist with onboarding and career development for technicians.Serve as a liaison between the Service Manager, Diagnostic Specialist, Service Advisors, Parts personnel, Technicians, Warranty Administration and clients.Maintain close contact with the Shop Foreman to support personnel.Ensure quality control inspections and road tests are completed as applicable post repairs.Ensure adherence to warranty policies and procedures.Perform all other duties and special projects as assigned.Assign jobs according to technician/team skillset and workload requirements.Manage team goals, metrics, KPI's, work volume.Effectively coach, give performance feedback and provide development opportunities within own area of responsibility or department.Assist with employee evaluations and goal setting.Qualifications Must be Master Certified.Experienced in service principles, concepts and service department operations.Reviewing and improving processes, methods, and tools to increase efficiency and accuracy.Valid Driver's License with a clean record.Excellent verbal and written communication skills.Excellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong leadership skills – keeps people and purpose front and center as they make daily decisions, understands how team's work ties in with the organization's vision and purpose, follows efforts through to completion, adjusts quickly to new or changing work environment.Excellent interpersonal and customer service skills.Compensation Competitive wages commensurate with job‑related skills, experience, education or training, and geographic location, starting in the range of $85,000–$100,000 USD per year.Benefits Health InsuranceVision InsuranceDental InsuranceLife and Disability InsuranceFlexible Spending and Health Savings Accounts401(k) plan with Company MatchPaid Time Off (PTO), paid holidays, bereavement, and jury dutyPaid pregnancy and parental leaveSupplemental paid military leave (eligible employees)Equal Opportunity Employment Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com.#J-18808-Ljbffr