Job Details

Job Opportunity at Albertsons Companies

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.

Main responsibilities:

• Lead and oversee Drive Up & Go (DUG) daily operations, including picking, staging, loading, and order handoff
• Ensure an exceptional customer experience from order selection through delivery
• Monitor order accuracy, quality, and on-time fulfillment
• Supervise, train, and schedule Personal Shoppers
• Track and ensure performance targets and e-commerce sales goals are met
• Maintain compliance with company policies, food safety, and operational procedures
• Oversee cleanliness and organization of DUG and store areas
• Utilize handheld systems to manage and verify orders
• Ensure proper product handling across ambient, chilled, and frozen categories

We are looking for candidates who possess the following:

Soft skills:

• Customer-focused mindset with strong service orientation
• Leadership and team motivation
• Effective communication (with associates and customers)
• Time management and prioritization
• Adaptability in a fast-paced environment
• Problem-solving and decision-making
• Attention to detail
• Reliability and accountability
• Positive attitude and team collaboration

Competencies:

• Operational leadership and execution
• Performance management and accountability
• Training and coaching associates
• Order fulfillment accuracy and efficiency
• Process improvement and workflow management
• Compliance and policy adherence
• Inventory awareness and product handling
• Technology use (handheld scanners, ordering systems)
• Customer experience management

Knowledge:

• Store layout and product locations (ambient, chilled, frozen)
• Grocery products, quality standards, and pricing
• Company policies, procedures, and food safety standards
• E-commerce and online order fulfillment systems
• Basic math (pricing, quantities, order accuracy)
• Scheduling and workforce planning basics
• Workplace safety and compliance expectations

Abilities:

• Ability to multi-task and manage competing priorities
• Ability to lead both independently and within a team environment
• Ability to quickly locate and pick items accurately
• Ability to meet deadlines and time-sensitive fulfillment goals
• Ability to learn and effectively use company systems and tools
• Ability to follow written and verbal instructions
• Ability to maintain consistent attendance and flexible scheduling
• Physical ability to lift, carry, push, pull, and stand for extended periods
• Ability to work efficiently in a fast-paced, high-volume environment

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table.