Job Details

Virtual Front Desk

We are hiring a Virtual Front Desk, who is people-focused, who loves helping others and creating a great first impression. At Wright Physical Therapy, we are on a mission to be Idaho's most sought-after physical therapy company for diagnosing and treating joint, spine, and sports-related injuries. But our vision extends beyond physical health—we aim to inspire joy and make a meaningful impact in every life we touch.

At Wright Physical Therapy, you'll join a team that is driven by purpose and guided by core values:

• Have Uplifting Fun
• Learn, Grow, Repeat
• Family is Central
• Add Value Every Day
• Charity Never Fails
• Filled with Gratitude

Our work goes beyond the walls of our clinics. We are deeply committed to a social mission: donating our time, energy, and resources to protect the innocence of children worldwide.

When you join Wright Physical Therapy, you're not just starting a job—you're becoming part of a movement. Together, we inspire joy, foster growth, and change lives.

BE A PART OF SOMETHING BIGGER. Apply now to take the next step in your career and impact your community.

Job Description

• Greet and check-in new and returning patients virtually with a warm, welcoming, and professional tone
• Verify and update patient demographic and insurance information
• Coordinate with the front office teams at the clinic level to flag any check in issues
• Communicate patient balances clearly and with empathy
• Collect Copays, deductibles, and outstanding balances
• Maintain patient charts and electronic medical records
• Electronic scheduling

Qualifications

• High school graduate or equivalent, college degree preferred
• 2+ years of previous medical front office experience preferred
• Excellent communication skills
• Close attention to detail
• Great time management and organizational skills
• Team player attitude and energetic with a focus on excellent customer service

Additional Information

Benefits:

• Comprehensive medical insurance plans - HSA and PPO Options
• Dental and vision insurance
• Paid holidays & time off
• 401K
• Integrated mentorship program
• Customized EMR

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