Job Details

Retail Operations Specialist

Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies, media, and areas of transversal knowledge. Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer.

We are looking for a Retail Operations Specialist to support the day-to-day management and optimization of product catalogs across Amazon and other marketplace environments. This role will be responsible for ensuring catalog excellence, enhancing product discoverability, resolving operational issues, and driving digital shelf performance through accurate and compelling product content. The ideal candidate combines marketplace operations expertise with strong analytical skills and a proactive approach to problem solving in fast-paced eCommerce environment.

Key Responsibilities

• Catalog Management & Content Optimization
• Create, maintain and optimize product listings, attributes, PDP (Product Detail Page) content, and enhanced content assets.
• Ensure product information accuracy, completeness, and compliance with marketplace guidelines.
• Support SEO-driven content optimization across titles, bullet points, product descriptions, keywords, and detail pages to improve discoverability and conversion.
• Marketplace Operations
• Monitor and resolve catalog-related issues, including listing suppressions, publication errors, variation issues, and attribute conflicts.
• Manage assortment updates, product launches, bundle creation, and content refreshes.
• Coordinate with internal teams and marketplace stakeholders to ensure smooth execution of operational activities.
• Performance Monitoring & Reporting
• Track and analyze key operational and commercial KPIs including: Stock availability Conversion rate Buy Box ownership Organic ranking Ratings and reviews Digital shelf quality
• Identify optimization opportunities to improve catalog health and overall marketplace performance.
• Produce regular reporting and insights to support business decisions and growth initiatives.

Qualifications

Minimum 2 years of experience in Marketplace Operations, eCommerce Content Management, Catalog Management, or Digital Shelf Execution. Hands-on experience working with Amazon Vendor Central, Seller Central, or similar marketplace management platforms. Strong understanding of: eCommerce catalog structures Product content quality standards SEO best practices Marketplace policies and catalog governance. Experience managing high-volume operational workflows and troubleshooting catalog issues. Excellent organizational skills and strong attention to detail. Data-driven mindset with the ability to interpret performance metrics and translate insights into actions.

Preferred Qualifications Experience within Retail Media, Marketplace, eCommerce, or Consumer Goods environments. Familiarity with digital shelf analytics tools and marketplace reporting platforms. Advanced Excel skills and experience working with large product datasets. Ability to manage multiple priorities in a dynamic and fast-paced environment.