Job Details

Child Support Case Processing Specialist - 73006328

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability.

Job Summary: This position performs customer support for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include: responding to requests, researching and resolving case issues, gathering information to determine next steps, assisting customers, and using a computer system to review and input information.

Minimum Requirements: Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist I. Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers).

Special Notes: This role is eligible for telework after you complete required training and reach an acceptable level of proficiency. Standard workday of 8am – 5pm, Monday through Friday.

Salary: $38,760.36 - $44,403.24 / annually

Benefits: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

Contact Information: Teresa French, (321) 347-3102, Teresa.French@floridarevenue.com.