Job Details

The Parks and Recreation Project Coordinator provides front-line customer service, develops and manages department processes, coordinates contracts, tracks projects, and provides support to the department.  Assists the Parks & Recreation Director and division heads in the development and implementation of community programs and park facility use. Work is performed independently with extensive latitude to exercise independent judgment within the framework of existing policies, laws, ordinances, and department procedures.  The incumbent takes responsibility for handling requests, complaints, and providing information, while keeping the Director updated.

Work Schedule:  Monday through Friday, 8:30 a.m. to 5:30 p.m. 

Key Responsibilities:      

• Manage, direct and oversee assigned projects and areas of responsibility.
• Provide front line customer service for the Parks and Recreation Office.
• Provide support and direction to the various Commissions and Committees related to the Parks and Recreation Department.
• Assist in the development and implementation of department policies and processes such as: combined special event and park reservation process, community service requests, donation requests, adopt a trail program, and tree removal requests.
• Track and manage department contracts and agreements with concessionaires and service providers, and vendors.
• Supervise the offsite seasonal cashier operations.
• Provide training and support for Parks and Recreation registration and point of sale software users.
• Assist in budget tracking and data entry.
• Perform all work duties and activities in accordance with City policies, procedures, and safety practices.
• Prepare reports, analyzes programs for effectiveness, efficiency, and solvency.

Qualifications:   

Knowledge and Skills:

• Knowledge of project management, public relations, and departmental operations.
• Understanding of State Statutes, City Code, and laws related to parks, open spaces, and procurement.
• Proficiency in modern office procedures, including management of files and records, software, and equipment.
• Familiarity with business management principles involved in strategic planning, resource allocation, conflict resolution, and the coordination of people and resources.
• Expertise in customer service principles, assessment of customer needs, and ensuring quality standards.
• Proficient in English grammar, punctuation, and both written and verbal communication.

Abilities:

• Encourage teamwork, collaboration, and maintain effective working relationships with staff, citizens, and city officials.
• Maintain a professional demeanor during stressful situations.
• Learn, understand, follow, and interpret laws, rules, regulations, and policies.
• Analyze issues and opportunities, identify solutions, and apply logical reasoning to make informed decisions.
• Communicate clearly and effectively, both orally and in writing.
• Research and prepare accurate and grammatically correct written reports
• Organize and manage tasks efficiently, meet deadlines, and demonstrate flexibility, adaptability, and initiative.
• Lead, train, and guide others.
• Coordinate programs.
• Understand and follow oral and/or written policies, procedures, and instructions.

Experience, Education and Other Requirements:

• Valid driver`s license, and;
• High School Diploma or GED (required), and;
• Two (2) years of progressively responsible professional or management experience, preferably in parks and recreation; or,
• Bachelor's degree in Business Administration, Recreation Management, or a related field; or,
• Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.

Essential Physical Abilities:

The successful candidate must have sufficient speech, hearing, and vision, with or without reasonable accommodation, to communicate effectively, review written and electronic materials, and operate a computer. Additionally, the employee must have sufficient manual dexterity and personal mobility, with or without reasonable accommodation, to handle records, access office files, and visit field sites.

Benefits:              

The City of Twin Falls offers a comprehensive benefits package, including the Public Employee Retirement System of Idaho (PERSI), vacation and sick leave accrued bi-weekly, 12 paid holidays, paid long-term disability and life insurance, tuition reimbursement, a wellness program, medical and dental insurance, and much more.

Our Culture:       

The City of Twin Falls, governed by a Council-Manager system with seven elected council members and a City Manager, emphasizes political stability, financial strength, continuous improvement, and innovative problem-solving. The organizational values prioritize citizens as customers, employees as integral team members, service with integrity, and a collaborative approach to decision-making. The City empowers its employees, encourages appropriate risks for excellence, values teamwork, emphasizes ongoing communication, and believes in consensus for effective decision-making.

For more information, please visit our website at www.tfid.org or contact Human Resources at (208) 735-7331.